Product direction
Translated operational requirements into a clear customer journey and prioritized the highest-value flows.
SaaS / Carrier Systems / Payments
Shipment SaaS System
/ Overview
A modern shipping journey for rate comparison, booking, payment, label generation, tracking and pickup management.
Shipping teams often navigate disconnected rate, booking, payment, label and tracking tools without a clear end-to-end customer experience.
/ Provided servicesClear thinking.
Clear thinking.
Practical delivery.
Experience design
Designed responsive shipment, carrier, payment, tracking and administrative experiences.
Engineering
Built the application, data model, APIs, authentication and integrations from discovery through deployment.
/ Solution
I designed a focused three-stage concept and a maintainable application architecture connecting carrier rates, payments, labels, tracking, pickups and administration.
/ Impact
Focused three-stage journey
Unified shipment and payment flow
Clearer account and access patterns
Scalable carrier-system foundation
Next.js & TypeScript
A typed application foundation for scalable interfaces, server workflows and maintainable product development.
PostgreSQL & Prisma
Structured operational data, account records, addresses, drafts, transactions and shipment history.
Carrier and Payment System
Carrier rates, shipments, labels, tracking, invoices, and payment services integrated behind controlled application APIs.